IT Engineer

Alexandra Sydney Associates
£23000 - £25000/annum overtime and career
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
My client is looking to recruit an experienced IT Engineer / Specialist to join their hugely successful workforce. You will be responsible for providing remote and on-site support to customers whilst responding, fault finding and resolving escalated issues from the call centre.

You will be working in the support team, confident working in a fast paced technology capacity and duties will include:

* Providing on site and remote support to customers
* Resolving escalated issues
* Working with 1st and 2nd line engineers to support and train and motivate
* Managing and leading the deployment of IT solutions
* Designing solutions for existing and new customers
* Building on an already sound knowledge of the IT industry and undergo further training and qualifications

The ideal candidate:

* Previous experience in similar role ( IT support / Engineer / 3rd line Engineer)
* MCP Server qualifications or working towards would be advantageous as would any other Network + or CCNA qualifications.
* Able to problem solve and fact find
* Excellent communication skills, able to work in team environment and also on own initiative
* Sound server platform and network diagnostic knowledge
* Understanding of virtualization technologies
* Officer 365 migration and configuration experience
* Hard working , pro-active and enthusiastic nature
* Cisco qualifications / WatchGuard certifications, SQL server 2012 and above and Azure Could Solutions experience would be desirable.

The package on offer is around £25k per annum plus paid overtime and TOIL. On top of this the company offered fully funded training package, company pension, company days out and a great working environment and ethos. For full details please submit your cv