Customer Services - Financial Services
Exciting opportunities within Customer Services.
Working for a large Financial company, based in Chelmsford.
- Good communication and mathematical reasoning skills (5 GCSE's or equivalent)
- Good understanding of all relevant legislation e.g. Data Protection Act, Money Laundering requirements
- Good understanding of relevant products and systems, including PC skills
- In depth understanding of relevant processes
- Understanding and application of agreed authority limits
- Good customer focus and complaint handling skills
- Good keyboard skills, and familiar with Microsoft word and excel.
- Good call handling skills
- Good organisation and time management skills to prioritise workloads.
- Good analytical, problem solving and decision making skills
Further information will be provided upon application
Opportunities for School leavers and Graduates - please apply for further info