Head of Commercial Services

Met UK Ltd
£37500 - £38500/annum
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
Head of Commercial Services
Salary: £37.5K + 10K OTE
Location: Wolverhampton

Detailed Job Responsibilities:

* Assist and guide the team to identifying new market opportunities, determining the optimal pricing levels to balance profit with customer/client satisfaction, and directing procurement operations.
* To provide visible and strategic leadership.
* Ensuring customer retention remains high and encourage new business growth.
* Provide tailor-made advice, recommendations and support services to existing and potential new customers
* Further develop existing and future, high value and complex supplier contracts.
* Oversee the identification, nurturing and closing of new sales opportunities within a defined account base
* Provide regular and clear insight to internal/external stakeholders and end users regarding solutions and capabilities, thereby understanding business expectations
* Asses all proposals, tenders to ensure both retention of existing business and successful on boarding of new business, providing recommendation for group sign off
* Maintain an up-to-date knowledge of emerging markets, market trends and developments in areas of interest and relevance to the business, delivering opportunities for next generation solutions
* Develop and optimize existing event solutions, continuously seeking improvements in efficiency and effectiveness, which includes sign off of each event P&L
* Interact closely with the direct reports and Director, to gather, monitor and analyze the performance of the team and division
* Ensure all payments are recovered in agreed terms
* Drive an increase the income generated in conjunction with the up-sell and cross-sell of services and products offered
* Review and update management information to ensure team deliver timely, accurate reporting which will drive out KPI's

The Successful Applicant

Key requirements:

* P&L experience
* Experience of working in a high-pressure sales environment
* Demonstrable track record within B2B environment
* Experience of managing accounts and relationships for multiple clients
* Experience of presenting to clients at a senior management level
* Must be driven, motivated and used to working within a challenging environment
* A finisher, by nature with an ability to know how to close a deal
* Must be strong at account retention and growth;
* Ability to analyze results, identify and explain any variance from targets;
* An ability to present bespoke proposals that meet customers' needs
* Good planning and time management skills with the ability to prioritize workload appropriately and meet challenging deadlines;
* Good verbal and written communication skills with the ability to build effective business and colleague relationship

Key Performance Criteria/Outputs

This is a highly commercial and sales focused role and the successful candidate would be expected to deliver demonstrable growth against 4 key areas:

* An increase in overall commercial revenue
* Successful recruitment campaigns with increase in member numbers
* The successful negotiation, launch and contract management of key products and services


* Must have full clean UK Driving License and Business Insurance
* Access to a suitable vehicle for business use