Randstad Business Support
£25000/annum Competitive employment package
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
We are seeking an experienced PA to join a global financial services organsation based in the heart of Cardiff.

About the role

* Deliver distinctive client value by acting as point of contact/liaison with clients, third parties and peers, developing and maintaining a sound knowledge of key contacts
* Proactively manage email where agreed. Flag emails requiring action, categorise, file to Pulse, respond to some emails / delegate to key team members where appropriate.
* Proactively manage diary. Work with other meeting organisers to manage clashes, plan travel and preparation time, and anticipate travel requirements.
* Prepare for meetings - take initiative to print off meeting papers/agendas, drawing attention early to any actions/preparation required
* Plan and organise travel arrangements, including any visa applications, itineraries and route maps
* Submit and manage expenses and Amex logs accurately and within the firm's guidelines
* Manage incoming phone calls and other attempts to make contact (e.g. emails, voice messages, Communicator messages, face to face and texts) passing detailed messages on effectively and efficiently
* Organise internal and external meetings including all catering, equipment and logistical requirements, cancelling any rooms which are no longer required
* Produce documents as requested, in line with Corporate Style, including typing, formatting, proof reading, printing and binding as needed
* Draft emails and communications as requested
* Ensure billing is completed within agreed deadlines, including priority billing, for the Principal Consultants' clients
* Manage compliance tasks including CPD completion, annual declarations, gift & entertainment registers, setting up new clients.
* Keep up to date with internal news, project updates and developments, ensuring action is taken where appropriate, and Principal Consultants are alerted to any action required by them
* Actively maintain data held in internal systems
* Co-ordinate Client Promise meetings for clients where appropriate and when requested
* Proactively set up annual performance reviews for direct reports of those you support, as well as more regular 1-1s at agreed frequencies
* Submit annual leave requests in the PTO system and ensure no discrepancies between PTO and the Time Recording system
* Any ad hoc duties, requests and initiatives to ensure those supported can work efficiently

You bring knowledge and expertise

* PA experience at a senior level, ideally within the insurance industry or within a medium to large professional services firm
* Experience of supporting a wider team
* Typing - minimum 60 wpm preferred
* Minute taking preferred
* Fully proficient with standard technology Excel, PowerPoint, SharePoint, Internet Explorer, Communicator, Live Meeting and use of Smart Phones
* Strong client service skills
* Excellent planning and organisational skills, prioritises work well and uses initiative to stay ahead of deadlines
* Strong communication skills - both written and verbal and with all levels of seniority
* Ability to multi task and respond to changing priorities
* Hard working, conscientious, accurate attention to detail and timely delivery of work
* Live our values through being flexible, approachable, helpful and supportive of colleagues
* A "can-do" attitude, positive approach to change, a mind-set of process improvement and willingness to learn new skills
* Reliable, trustworthy and maintains confidentiality

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organisation.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become