Client Service Analyst

Recruiter
Classic Consulting (UK) Ltd
Location
Brighton, East Sussex
Salary
21000.0000
Posted
09 Jul 2017
Closes
08 Aug 2017
Contract Type
Permanent
Hours
Full Time

Job Title: Client Service Analyst

Location: Brighton

Salary up to £21k DOE

Role: Our client is looking for a Client Service Analyst ensuring all their services are delivered on time, specification and satisfaction defined by the Head of Client Services

Key Responsibilities

  • Handling the collection, cleansing, analysis and dissemination of customer data to internal and external customers from inception to conclusion
  • Identification of data analysis process improvement, advising Head of Client Services of innovative solutions and plan of implementation
  • Maintain accurate historical documentation for all internal and external revisions, updates and process improvements across systems
  • Ensure continuous internal and external communication on all active project plans across the Client Services team
  • Support Head of Client Services at prospective and existing client meetings as required
  • Maintain continuous client account management, liaison and co-ordination

Key Requirements

  • Graduate - with a degree in either analyst or psychology
  • 2 years of data analysis
  • Strong prioritisation, organisational and time management skills
  • Strong orientation toward strict quality control
  • Excellent communicator, both written and verbal
  • Excellent client relationship management skills
  • Analytical approach as an aide to maintaining quality
  • Self-motivated and driven to success in a challenging environment
  • Naturally ability to work to strict deadlines