Hire Controller

DCS Recruitment Limited
£20000 - £30000/annum Car
08 Jul 2017
07 Aug 2017
Contract Type
Full Time
The Role:

DCS Plant Hire is looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position, working within an existing team. It is our aim to achieve an excellent standard of service to new and existing clients & contractors. We are looking for an experienced Hire Controller to be an integral member of our team and assist in our ambitious growth and expansion plans. You will ideally have previous experience of working within a Plant and Tool Hire environment.

Key Responsibilities:

As a Hire Controller - Your Role Will Include:

* Building Lasting Relationships with new and existing Customers
* Resolve Customer Queries / Complaints
* Taking On and Off Hire Calls
* Organising Transport, deliveries and collections etc.
* Raising Contracts, Invoices and other associated documentation on Bespoke IT System (Syrinx) Training to be given.
* Dealing with site breakdowns and organising repairs
* Organised and Able to Prioritise Workload
* Managing Company Procedures

Skills & Requirements:

Applicants Must Possess the Following Qualities:-

* Previous Experience in One or More of The Following Roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manager; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager
* Confident Telephone Manner
* Commitment to Deliver Excellent Customer Service
* Organised with the Ability to Prioritise Several Tasks
* Excellent Time Management Skills
* Good Communication Skills
* IT Literate
* Full Driving License
* Undertake Other Duties involved in the management and growth of the business