IT Service Desk Analyst

Brook Street UK
08 Jul 2017
07 Aug 2017
Contract Type
Full Time
IT Service Desk Analyst
Enderby, Leicester
Mon - Fri
8:00am - 6:00pm (37 Hours between these times)

We are currently looking for an individual to join the Leicestershire Constabulary as first line support in their IT team.

The role consists of the following:-

* Provide an IT Service Desk function to Leicestershire Police in accordance with the Force Information Security Policy.

* To facilitate all initial communications to the Department through the IT Service Desk including: Queries, Incidents to be reported, Requests, Tasks

* First line resolution of faults and tasks as appropriate.

* Logging, prioritisation and management of all calls.

* Perform daily health checks for all information systems.

* To provide systems administration in supported applications/infrastructures for basic moves/adds/changes/deletions, updating the necessary sources and references.

* To provide clerical and financial support and administrative assistance as required.

For more information please contact Chelbie at Brook Street or call Chelbie on (Apply online only)