Internal Sales Account Manager

Recruiter
ATS Recruitment
Location
Wakefield
Salary
£32000 - £34000/annum
Posted
08 Jul 2017
Closes
07 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Internal Sales Account Manager
Wakefield
Salary – £32,000-£34,000 per annum
Permanent

The Company

Our client are a leading provider of Powered Access equipment hire, sales and training in the North of England. They value their employees and encourage their staff feel challenged, fulfilled, encouraged, trained and mentored so that you can reach your full potential as quickly as possible.

Job Purpose

In this key role within the Company, you will focus on both existing and new business. The principal purpose of the role is to build strong client relationships, continually identifying areas of opportunity for growth and additional revenue for the company. A predominantly sales-based role, with responsibilities spanning all aspects of sales, marketing and administration.

Responsibilities

Teamwork:

Work closely with all members of the team to ensure an efficient and professional service
Support and assist colleagues through sharing of knowledge to ensure consistency of information delivered to customers.
Work closely with the Marketing team, following up all email campaigns
Work flexibly, helping with reasonable ad hoc duties as required

Positivity:

Demonstrate the Company Values in everything you do
Respect all colleagues and customers, being polite and courteous at all times

Ownership:

Report any opportunities and threats to your manager at the earliest opportunity, escalating concerns and suggestions for improvement
Issue and follow up quotations in a timely manner
Spend appropriate time and care on every call to ensure ongoing revenue is generated
Work conscientiously to gain a full understanding and knowledge of your client base
Manage and update CRM package accurately and effectively
Manage existing client base effectively, monitoring customer revenue
Be creative with ideas to gain increased productivity from the team/client base
Maximise all opportunities for growth and additional revenue

Outstanding Service:

Ensure that you seek to surpass customer expectations in everything you do
Diarise and carry out follow up calls as agreed with the customer
Ensure all customer data is recorded against each call along with call outcomes and actions
Maintain regular contact with existing customers, building strong relationships and maximising all opportunities

Skills Required

Passionate, driven and determined to deliver the highest level of customer service achievable
Previous experience of telephone sales including new business generation and account management.
Excellent time management, administration and organisational skills
Passionate and willing to provide exceptional levels of customer service
Impeccable attention to detail
A flexible approach, with a positive and confident outlook and a willingness and ability to react positively to changing business demands
A minimum of 4 GCSEs at Grade C or above, including Maths and English

About ATS

ATS Recruitment are a specialist agency supplying skilled candidates into the high technology engineering and construction industries on both a permanent and contract basis.

We are extremely experienced and knowledgeable about the sectors we recruit into and have several large national (UK) and international clients who repeatedly use our services.

Please visit our website www. atsrecruitment. co.uk or for our latest roles and news