Service Manager

Recruiter
Recruitment Boutique
Location
Erdington, City and Borough of Birmingham
Salary
£30000 - £48000/annum
Posted
08 Jul 2017
Closes
07 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
We are excited to be working with our client in order to attract a Service Manager to their excellent Dealership in Birmingham.

Your main responsibilities as Service Manager will be;

To establish the levels of staff required to ensure the department's effective operation and achievement of the departmental budgets.
To ensure that training standards are fully maintained so that future manpower requirements are covered.
Establish training needs and prepare a training plan.
To conduct staff performance appraisals and ensure action is taken on the results.
Establish and review salary scale and incentive schemes used in the service department along with the Brand Manager.
Carry out regular staff meetings to update individuals on market conditions, Company performance, Manufacturer performance and other related topics.
To review all departmental activities and reporting systems with Brand Manager.
Establish adequate safety and security procedures to protect Customers, company personnel, visitors and property of the dealership.
Administer warranty-.policy in the best interests of dealership, manufacturer and customer.
To ensure adequate maintenance of tools and equipment and other materials in the service department, and to ensure a calibration programme is maintained as per current legislation.
To maintain effective liaison with all other departmental managers.
Maintain direct liaison with manufacturers, suppliers, statutory representatives and all other company contacts.
To advise customers and other departments as required on mechanical and diagnostic problems and issues.

In addition to these duties we are looking for enthusiastic, hands-on managers who enjoy being an active part of the team and spending time directly with customers on a daily basis, so if this sounds like you, we would love to hear from you.

In return, you can expect a very competitive salary package, with a basic salary from £30,000.00 and a realistic OTE sitting at £48,000.00

Our client requests that only candidates with relevant recent experience as well as a Full UK Driving Licence apply therefore we must be rigid in our selection process.

Successful candidates will be contacted within 24 hours of application