Customer Events Assistant

Recruiter
Bell Cornwall
Location
Birmingham, West Midlands
Salary
18000.0000
Posted
08 Jul 2017
Closes
07 Aug 2017
Contract Type
Permanent
Hours
Full Time

Customer Events Assistant

£18,000 - £20,000

Birmingham Based

Our client are looking for an exceptionally passionate and knowledgeable candidate to join their team as Customer Service team with an events focus. Building and maintaining strong relationships with new and existing clients is the main focus of this role. The company have a fantastic reputation with a dynamic range of employees all of whom work to the highest standard to achieve excellence.

The ideal candidate will need to be oozing with enthusiasm and have a natural flare for customer service. Not only does this role offer a competitive salary it offers the chance to work within a fantastic and exciting environment.

Day to day you will be responsible for:

  • Attending Courses, Events and Shows
  • Follow up from courses to upsell to next level of training
  • Chasing non payers for courses
  • Upsell on services and all customer relations around this
  • Follow up from all webinars
  • Follow up from events
  • Liaise with clients for cancellations and changes to courses
  • General questions from webinars
  • Follow up all leads for exhibition shows
  • Web enquiries daily
  • Liaising with Finance/Administration team for people who paid for courses
  • Customer relation calls - lots of varied questions regarding confirmation of people due to be attending courses

If you feel that you have enough customer service / events experience in a corporate environment then please get in touch with your CV today!

**Please note that due to the nature of the role the successful candidate will be required to work at least 1 Saturday each month**

Interested? Please click the 'APPLY' button now!

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BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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