Customer Events Assistant

Bell Cornwall
Birmingham, West Midlands
08 Jul 2017
07 Aug 2017
Contract Type
Full Time

Customer Events Assistant

£18,000 - £20,000

Birmingham Based

Our client are looking for an exceptionally passionate and knowledgeable candidate to join their team as Customer Service team with an events focus. Building and maintaining strong relationships with new and existing clients is the main focus of this role. The company have a fantastic reputation with a dynamic range of employees all of whom work to the highest standard to achieve excellence.

The ideal candidate will need to be oozing with enthusiasm and have a natural flare for customer service. Not only does this role offer a competitive salary it offers the chance to work within a fantastic and exciting environment.

Day to day you will be responsible for:

  • Attending Courses, Events and Shows
  • Follow up from courses to upsell to next level of training
  • Chasing non payers for courses
  • Upsell on services and all customer relations around this
  • Follow up from all webinars
  • Follow up from events
  • Liaise with clients for cancellations and changes to courses
  • General questions from webinars
  • Follow up all leads for exhibition shows
  • Web enquiries daily
  • Liaising with Finance/Administration team for people who paid for courses
  • Customer relation calls - lots of varied questions regarding confirmation of people due to be attending courses

If you feel that you have enough customer service / events experience in a corporate environment then please get in touch with your CV today!

**Please note that due to the nature of the role the successful candidate will be required to work at least 1 Saturday each month**

Interested? Please click the 'APPLY' button now!

BCR have more fantastic opportunities for you!

Visit & follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

BCR want to make finding a job that you will love as smooth sailing as possible. BCR now offer evening appointments to fit around your working life.

Love Work Be Happy

BCR aim to get back to all applicants within 24 hours however if you have not received a response within this period then please feel free to contact us on at your earliest convenience.


(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales