Senior Technology Delivery Consultant

Recruiter
S3 Sales Ltd
Location
Swindon
Salary
£80000/annum
Posted
08 Jul 2017
Closes
07 Aug 2017
Contract Type
Permanent
Hours
Full Time
Reporting directly into the Head of Technology within the company, you will be responsible for the overall delivery and ongoing management of our Technology offering with our customers including the management of key client relationships in order to ensure an exceptional customer experience.
As part of our Technology service offering, you will be managing a growing team of Technology Delivery Consultants and Client System Analysts, as well as working closely with key internal stakeholders within our Procurement Consultancy division in order to raise the profile of our software offering within the market place.
Continually bringing new and exciting procurement applications to the market is core to our business. As such, you will be working closely with current and prospective customers on product innovation which improves the overall user experience.

Key responsibilities of the role include:

 The rollout of our applications into new clients with overall responsibility for the implementation plan and management of internal delivery resources ensuring project execution is undertaken on time and to budget

Providing close support to the internal Technology delivery team as it relates to the day-to-day processing of customer data and resolution of data management issues

 Working closely with our customers on the strategies to further develop & enrich their data to deliver ever more valuable insights of their supply chain

 Design and implementation of communication and awareness strategies to drive user adoption across the application portfolio

 Systems sell-on of wider application portfolio within our existing clients and supporting our internal sales team as required on new business development opportunities

 Engaging with key client stakeholders on product development ideas for both existing and new application development

 Identifying and making recommendations to improve processes that deliver internal operational efficiencies, including the identification and implementation of an outsourced data management solution

Education:

Degree level qualified preferably in Engineering, supply chain or equivalent analytical discipline
 Masters degree in relevant area
 Evidence of on-going learning

Experience:

 Good people management and leadership
 Proven project management capabilities
delivering complex projects on time and to
budget
 Proven ability to manage complex datasets in
order to identify and resolve data integrity issues
 Proven experience of customer relationship
management
 Prior client delivery / account management experience within an e-procurement systems environment
 Selling experience
 Prior consultancy experience within a related discipline

Key Skills:

 High energy team motivator
 Strong analytics capability with the ability to
extract high level messages, trends or
irregularities within large dataset
 Influencer at all levels from ‘shop floor’ to
boardroom
 Comfortable and confident presenter
 Resolute relationship builder
 Able to quickly identify opportunities
 Ability to think outside the box
 Understanding of procurement software
 Strong negotiator and mediator
 Solid commercial and technical acumen