Cantonese speaking Banking Operational Risk Clerk
Your New Job Title: Cantonese speaking Banking Operational Risk Clerk
The Skills you'll Use: Fluent Cantonese, retail / customer service or banking experience
Your New Salary: £20-25k+ benefits
Location: Central London
Your Key responsibilities:
" Act as a key contact within the bank and with Head Office ORMD on Operational Risk Management (ORM) reporting and relevant issues.
" Consolidate operational risk incidents from all departments and prepare monthly reporting of operational risk incidents and related data to Head Office.
" Prepare ad hoc reporting of operational / legal / reputation risk incidents to Head Office when necessary.
" Facilitate effective management of operational risk (e.g. coordinate regular review/ update of operation manuals).
" Ensure compliance with ORM Manual and reporting any non-compliance incidents to Head Office ORMD.
" Organise ORMC monthly meetings and prepare minutes.
" Conduct annual review and update on ORM manuals including Operational Risk, Legal Risk and Reputation Risk.
" Coordinate and consolidate ORM Risk Control Self-Assessment (RCSA).
" Prepare MI on ORM.
" Keep abreast of the latest industry development of ORM (e.g. making reference to materials published on the electronic risk management bulletin).
" Provide ORM training to all staff.
" Assist in ad-hoc projects for the department.
" Provide cover for Special Risk Officer.
" Communicate closely with all departments and Head Office on ORM related matters.
The Skills You Need to Succeed:
" University Degree educated to a minimum of 2.1 from a top UK university
" Fluent in Cantonese both in speaking and written skills
" The ability to comply with the Bank's risk management policies and perform the related monitoring measures.
" The ability to perform effectively at times of pressure and work effectively with minimum direct supervision.
" Understands the overall responsibilities and functions of the department and effectively apply the skills and knowledge required of the position.
" Obtains professional qualifications relevant to the job position as required by the Bank.
" Keeps abreast of license requirements through attending continuous professional training courses required by the regulatory institutions or other professional bodies.
" The ability to provide services to customers (both external & internal) and address their needs. Willingness to offer help. Ability to make favourable impressions: courtesy, patience & flexibility.
If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.