Careers Advisor

Recruiter
Aivi Rosa
Location
Coventry, West Midlands
Salary
20000.0000
Posted
08 Jul 2017
Closes
07 Aug 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time

URGENT ROLE IMMEDIATE START.

For a National Careers Service Advisor covering Coventry / Warwickshire.

This is a 12 month rolling contract with the likelihood of a permanent role in the future due to growth.

Only applicants with Careers Advice experience need apply.

Must hold, as a minimum a Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance.

26 Days Holiday.

The Careers Advisor would be expected to;

  • Provide careers advice to adults via a range of methods including face to face, telephone, email and other digital means to help them to achieve work or learning goals.
  • Support customers to develop career management skills through a range of activities
  • Work with customers to support their progress into learning, work, or progression in work
  • Work with a variety of organisations to generate customer referrals to meet targets
  • Manage a customer caseload to meet personal and team targets including customer satisfaction, career management, progression and contracted KPIs
  • Record all interactions with customers on the MI database in a timely manner to meet contract deadlines and evidence requirements
  • Operate from a variety of locations including Jobcentre Plus, training & education providers, community providers and local career hubs
  • Use and contribute to local, regional and national LMI to support customer progression in their career
  • Meet all standards for quality of service, safeguarding, information and data security, and any other contract requirements
  • Represent and promote Our Client in a professional and commercial manner, working effectively with other agencies
  • Attend company meetings and training and liaise with staff at all levels
  • Ensure adherence to the company’s equalities and diversity policy and actively embed equality and diversity into careers advice
  • Other duties commensurate with the level and nature of the post
  • Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed ( or similar environment for trainee roles)
  • Excellent communication and presentation skills

Person Specification

  • High level of competency, effective operation and use of ICT including its wider application e.g. use of social media
  • Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes
  • Able to work as part of a Our Clients National Careers Service delivery team
  • Well organised, capable of working under pressure, meeting deadlines and targets, manage caseloads and their own time
  • Ability and flexibility to work in different outreach locations, able to promote the service and maintain relationships with partners
  • Able to work flexible hours at evenings and weekends when required
  • Able to work in a target driven environment, and ability to meet or exceed contract targets
  • Commitment to delivering quality services
  • An understanding of and commitment to promoting equality and diversity.
  • Education to graduate level or equivalent
  • Willing to undertake professional training to maintain standards
  • Hold, as a minimum, Level 4 Careers Information and Advice or NVQ 4 in Advice & Guidance or equivalent
  • Salary for Level 4 qualified - £22,000