User Experience Co-Ordinator

Colchester, Essex
08 Jul 2017
07 Aug 2017
Contract Type
Full Time

Location: Colchester

Type of Employment: Full-time

Industry: Property Services

Function: Digital Marketing

Experience: Graduate/ Entry Level Marketing or Consumer Behaviour

Your New Company

Passionate people are everywhere at Spicerhaart. As a result, we are the UK's largest independent estate agent and one of the with some most recognised property brands in the country under our umbrella. Every year, our multi award-winning organisation helps tens of thousands of people to buy, sell, let or rent their home.

Our mission started in 1989 where we began growing and strengthening our team, our culture and our highly recognised brand. We believe that it is our people are the source of our success - as a result, we’d love you to join our Digital Marketing team and enjoy your very own successful career at Spicerhaart.

Read on if you have experience in Digital Marketing or a Marketing degree and want to work on one of the most exciting and challenging UX projects in the real estate industry.

You will be entering the elite of the property professionals and bringing the industry into the digital age.


This is a rare opportunity for a marketing or consumer behaviour graduate to begin their career within Spicerhaart’s Digital Marketing function.

You will be working as a User Experience Co-Ordinator within our innovative and industry-leading marketing team based at Spicerhaart’s Head Office in the busy town of Colchester. This is a chance to work alongside the world leading software house that provided Spicerhaart with the FLINK social media tool.

This role will see you develop detailed user personas for targeting specific market segments with a focus of improving ROI from digital marketing campaigns. You will need to develop user journeys complete with user experience maps to create outstanding customer experience from initial impression through to creation of a lead. You will enjoy the responsibility of bringing together the user needs and business goals to continually improve data capture and lead conversion of Spicerhaart’s campaigns.

On a daily basis, your role will involve working with the Digital Marketing team, the wider Spicerhaart team and external agencies to deliver customer-experience focused digital campaigns. Project tasks will include co-ordinating resource effort, reporting on campaigns and usability and A/B testing. You will also take responsibility of landing page testing and researching best practice for continual improvement of the user experience. This is a rare opportunity to be part of an exciting project as well as gaining invaluable experience completing ad hoc tasks within the wider Digital Marketing team.


The "Fit"

As the new User Experience Co-ordinator, you will play a key role in developing excellence in our customers’ digital experience. Your passion and experience will be from within a digital marketing or consumer behaviour background - preferably as a career move or as a graduate within the discipline of Marketing or Technology. You will have an eye for detail, be proactive with a flair for innovation in line with your colleagues who are already making game-changing headway within the industry. Read more about our latest game-changer, FLINK.

Working towards tight deadlines will be required in this role and experience in a deadline-heavy environment is essential.

Should this sound like you, then you will have a real passion and commitment to the discipline of digital marketing, translating this passion into focusing on increasing the effectiveness and presence of the Spicerhaart Group’s brands online. You will be keen to learn and see yourself as a "get-things done’ kind of person. The ability to work alone and within a team will take you to great places within the team, allowing you to recognise the importance of communicating effectively with different stakeholders. Each member of the Spicerhaart team acts with a spirit of professionalism, honesty and integrity towards each other and towards our customers. Community spirit is also high on the agenda - we are, after all, in this together.

If you can demonstrate the above and have the desirable skills and knowledge in using Excel, HTML experience and experience of using Google Analytics, we would encourage you to apply before this opportunity passes.


We are willing to wait for the right candidate if you have a period of notice.


We really want to hear from you, even if it’s to ask a question or have an anonymous chat - simply call our Talent Acquisition Team on the number below. Applying is easy - have your CV ready and click on the "Apply Online" button on this page. You will be redirected to our company website (yes, the one you will be working on).

We aim to respond to all candidates, successful or not. You will hear back from a member of our Talent Acquisition Team within 10 working days.