Business Development Manager - Outbound Only

Recruiter
Adecco
Location
Maidenhead
Salary
£30000 - £35000/annum CAR PARK, PROGRESSION, BENEFITS
Posted
08 Jul 2017
Closes
07 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
My client, a reputable, leading mortgage company based in Maidenhead, is looking for a Business Development Manager to join their team on a permanent basis.

Your main duties of the role will involve;

- To ensure that the company is seen as a centre of excellence for broker sales support and is the first port of call for mortgage intermediaries when dealing with a Specialist case
- To focus outbound telephone sales activity with a defined panel of core brokers
- To engage with new relationships at key stages e.g. new registrations, trade event follow up etc to ensure that the customer understands the proposition and if relevant to identify for alternative activity eg Team Meeting
- To use appropriate questioning techniques, carrying out a fact find to establish account background i.e. business volumes and customer base
- To achieve high volume outbound calling, with appropriate follow up if required i.e. e-mail
- To deliver pre-booked sales webinar presentations
- To record Information into the CRM system to plan pro-active calling and record relevant account and contact data to ensure that the relationship is developed and understood across the team
- To accurately record all pro-active broker contact on CRM
- To maintain an accurate account and contact database by utilising CRM
- Proactively recommend changes to product, process and criteria to enhance business proposition based on knowledge gained from broker feedback and competitor information
- To ensure your responsibilities regarding Treating Customers Fairly, the Prevention of Financial Crime (including money laundering, identification and reporting of fraud) are carried out effectively and in accordance with the Company's internal policies
- Notify HR & DRTL of any changes in personal details and be fully conversant with the Departmental DR policy and procedure.

Experience, Knowledge, Skills;

- COMPETITOR AWARENESS - Demonstrates knowledge of main competitors and their service levels/key products and criteria. Uses this information when selling.
- PRODUCT KNOWLEDGE - Possesses a detailed knowledge of the product ranges, able to positively promote the key selling points of the individual products
- CRITERIA KNOWLEDGE - Has a detailed knowledge of lending policy and underwriting processes and is able to apply this to new business enquiries
- COMMERCIAL AWARENESS - Is able to display an informed knowledge of market conditions and regulation issues when holding conversations with internal and external customers
- Regulatory Knowledge as applicable to role
- To act with integrity at all times and promote good customer outcomes through structured broker support

Benefits;

- Competitive salary
- Progression and Opportunities
- Free shuttle bus from Maidenhead station
- Bonus and Incentive Schemes
- 22 days holiday + bank holiday (Entitlement increases with length of service)
- Outstanding Pension Scheme
- Life Assurance
- Income Protection Scheme
- Confidential Employee Assistance helpline
- Employee Referral Programme
- Flexible Benefits such as buying/ selling holiday, private health care, private dental care, etc
- Employee Discount Portal
- Travel Season Ticket Loan
- Gym Membership
- Microsoft Home User Programme
- Travel Club
- A lot of rewards and recognition including but not limited to:
- Annual 'Values' Awards
- Ad-hoc voucher based Recognition Awards
- Long Service Awards
- Anniversary Breakfast Meetings with Executives
- Secondment opportunities
- Project work opportunities
- Sponsorship for Professional Qualifications

This is a fantastic opportunity for someone who is looking for a well-established, big, friendly, sociable environment with endless prospects. Please apply now!

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer