My client, a very successful consultancy in Norwich City centre are now looking for a new Insight Consultant to join their rapidly growing team of CRO experts. This exciting client-facing role will see you consult with some of the world's leading brands, transforming customer data from them into detailed reports and recommendations that will increase conversion rates.
You will be required to provide expert analysis of client websites to identify UX, UI and CRO struggles and make recommendations for improvement.
Work with the account management team to support clients' insight requirements
Analyze clients' recordings to answer briefs provided by the client
Make recommendations to clients to improve UX and conversion rates on their site
Deliver reports to clients either in person or via screen share/phone
Ensure reports are delivered on time, answer the brief in full and are of the required standard
Deliver coaching sessions to new and existing enterprise clients
Ability to present to senior level clients with confidence and knowledge
Practical knowledge/experience of CRO and UX
Ability to build relationships both internally and externally
Familiarity with using replay/website optimization tools
Proven practical experience in a UX or CRO based role
Experience of presenting at a senior level.
The role can be home based but does require some travelling around the UK and potentially further afield. However, this does mean that you dont have to be Norwich based.
A salary in the region of 30K is available however this is flexible depending on experience.
Please contact Emma Baylis on