IT Support Engineer

Recruiter
GK Recruitment
Location
Chester, Cheshire West and Chester
Salary
£20000 - £25000/annum Benefits Included
Posted
08 Jul 2017
Closes
07 Aug 2017
Contract Type
Permanent
Hours
Full Time
Job Title: IT Support Engineer
Job Type: Permanent
Salary: £20k-£25k
Location: Chester

Our client is a dynamic, young company at the very cutting edge of financial advisory solutions to top tier Independent Financial Planners. They have already achieved a highly respected brand within Financial Services.

They have created a suite of world leading solutions to help IFA firms;
• Close the gap between client expectation and investment reality.
• Deliver a regular monthly client touch point.
• Improve the efficiency and professionalism of their service.
• Provide a demonstrably clear link between the service and the fee they charge their clients.
• Potentially increases the fees they charge for the service and therefore increase the equity value of their business.

Their process has high integrity, due to its academic and evidentially based background.

Their goal is that they will be recognised as one of the three main methods chosen by Independent Financial Planners to help them construct and monitor portfolios for their clients.

Person Specification
Our integrity and reputation form the very essence of who we are as a company. We pride ourselves on our ability to deliver exceptional support in an honest and transparent manner. As such, you will be professional, articulate, friendly, enthusiastic, honest and engaging.

It is imperative that you are hardworking, ambitious, well organised and work in a structured manner.

You must have good communication skills, both verbal and written.
You will be required to work both independently and as part of a team, therefore you will need to demonstrate you can work unsupervised and use your own initiative.

Duties
• Monitoring the internal network / devices
• Backing up VOIP calls
• Backing up the database and website
• Resolving technical issues for our employees
• Looking and planning for potential issues with software / hardware
• Monitoring / updating relative cases on the CRM system

Required Skills
• Networking
• Windows Desktop Support
• Hardware / Software Troubleshooting
• Ability to switch between tasks

Desired Skills
• Office 365 Administration Experience
• VOIP
• An understanding of Linux
• Testing Experience
• Accurate risk assessments of works to be carried out

Experience
1-2 years’ experience in a similar level role

Salary: £20,000 - £25,000
Hours: Full Time - Monday to Friday 8.45am – 5.15pm (1 hour for lunch)
Benefits: 25 days holidays (plus bank holidays), Pension