IT Support Co-ordinator- Maternity Cover Contract

Robert Alan Partnership
Milton Keynes
£24000 - £25500/annum
08 Jul 2017
07 Aug 2017
Contract Type
Full Time
Our client is a leading supplier of products and services to the Broadcasting industry. They are looking for a IT Support Co-ordinator to work as part of their Technology Support team on a maternity cover contract covering 10 months.

The role serves as the link between IT Support and end-users as well as performing general administrative tasks that help to ensure the smooth functioning of their Technology team. This includes but not limited to, answering inbound calls. managing calls, ordering and reporting using the Servicenow Platform.

Key Skills

Primarily a technical admin role, a broad range of technical skills is required in terms of diverse IT hardware and internal applications.

Excellent interpersonal skills both verbal and written

Knowledge of ITIL and its core components.

Great attention to detail

Demonstrate a good understanding of network technology and principles, Active Directory environment, Exchange. Windows 7.8,10, Office 365 desktop and laptop builds.

An understanding of Mac OS is desirable

Previous IT CO-Ordinator service experience

Certificate (CompTIA Network+,CompTIA security+ETC) is a plus

Knowledge of SAGE is desirable