Commercial Lines Account Handler

Recruiter
HR GO Recruitment
Location
Cambridge
Salary
£22000 - £30000/annum
Posted
08 Jul 2017
Closes
07 Aug 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
COMMERCIAL LINES ACCOUNT HANDLER

We currently have an exciting opportunity for a Commercial Lines Account Handler to work in a key customer servicing role within a small team, working in tandem with and supporting our customer facing Commercial Insurance Account Executives, to provide quick accurate Commercial Insurance responses to our valuable existing customers.

Key Responsibilities

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Advising and liaising with existing customers, Insurers and Account Executives via telephone, post and internet.
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Providing support to Account Executives so they can obtain the appropriate information needed for
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Where renewal rebroking is required submitting market presentations to Insurers in a timely manner and working to deadlines.
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Approaching and negotiating quotations with Insurance Underwriters in respect of Renewals and Mid Term Alterations.
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Using personal judgement and initiative to find the right solution for the customers requirements.
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Negotiating commission levels if appropriate.
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Evaluating quotations, including review of policy wordings and endorsements, and decision making on placing of the business in tandem with the Account Executives.
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Producing detailed Risk Registers and Report summaries for presenting to customers at renewal.
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Record, process, manage information and provide administration support of existing customer policies from inception to renewal.
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Invoice and Account Collection.
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Liaise and attend meetings with key personnel from Insurance Companies to widen understanding of markets and enhance relationships.
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On occasions attend customer meetings in conjunction with Account Executive.
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Attend training and develop relevant knowledge and skills.

Key Skills

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Capability and experience to deal with significant Commercial Insurance Programmes including, on occasions, Global requirements.
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Ideally with a minimum 3 year Commercial General Insurance experience within either a Broker or Insurer environment
* Excellent face to face and telephone communication skills.
* Confidence in the negotiating role enabling you to tackle and address Insurer objections and achieve the best results for our customers
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Ability to work enthusiastically and, essentially, to timescales.
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Willingness to work 'out of hours' to get the job done and meet timescales and customer expectations.
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Willingness to undertake bespoke internal computer and technical training together with professional examinations as required.
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Confident in IT packages - Word, Excel and internal Sirius system