WORKSHOP MANAGER - COMMERCIAL VEHICLE DEALERSHIP

Recruiter
ITs (Technical)
Location
Avonmouth, Avon
Salary
32000.0000
Posted
08 Jul 2017
Closes
07 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Workshop Manager - Commercial Vehicle Dealership

Salary: £32,000

Monday - Friday - Day Shift

Location: Avonmouth

Workshop Manager

My client, a national group of commercial vehicle dealerships are recruiting for an experienced Workshop Controller/Manager for a busy commercial workshop. Must be capable and efficient to ensure the smooth operation of the workshop team, customer focussed to meet and exceed customer expectations and to maximise workshop profitability.

Key requirements:

  • To ensure all booked work is planned and can be completed by the deadlines
  • To ensure Quality checks are being completed
  • To actively promote and adhere to USPs at all times
  • To manage Vehicles off the road over 24 hours /raise schedules
  • Ensure workshop is maintained including cleanliness of workshop and equipment
  • Ensure warranty and R&M parts are returned in the required timeframe
  • Encourage and motivate the team to achieve and raise standards

We require:

  • Practical workshop background & experience in an After Sales Commercial environment.
  • Good basic administration skills, numerate and literate.
  • Should possess good customer relations skills and ability to adapt to customer requirements.
  • Should possess strong self-organisational skills and be calm under pressure.
  • Excellent communication skills both face to face and via telephone.
  • Ability to convey information accurately between source and third party.
  • Demonstrate man management skills to a minimum of supervisory level with a good understanding of team dynamics.
  • Have a good understanding of targets and measures needed to achieve them

Required experience:

Workshop aftersales background with Supervisor/management: 5 years