IT Support / Helpdesk Technician

£30000.00 per annum + Benefits
07 Jul 2017
06 Aug 2017
Contract Type
Full Time
IT Support / Helpdesk Technician: An IT Support / Helpdesk Technician is required for an established IT, Outsourcing and Technology company with offices in Shoreham-by-sea, West Sussex. The IT Support / Helpdesk Technician will join the team responsible for all escalated incidents on the Helpdesk.

This is an exciting opportunity to join a leading technology company providing IT Support Outsourcing, Disaster Recovery & Back-up, complete Technology Solutions and Business Broadband services to SME clients in the South East. The company has been awarded ISO 9001 and ISO 27001 accreditation. Stop commuting into Worthing, Brighton or even London, and join a thriving locally based company.

Applicants should possess most of the following skills (training will also be provided):

*Previous experience working for a computer dealer / reseller supporting clients.
*A sound, comprehensive understanding of IT and IT terminology including Windows 2008/2012/2016 server, including Small Business server, Active directory management, Exchange 2010 and 2016 server.
*Knowledge of popular anti-virus products, i.e. McAfee, Symantec etc.
*A good understanding of firewalls, routers, switches etc.
*Knowledge of Backup solutions, i.e. Backup exec, Storagecraft.
*Eager, and possess a willingness to learn and co-operate as part of a team
*Have confidence working in a busy, pressured environment
*Excellent telephone manner along with friendly customer service skills
*Attention to detail
*A logical approach to problem solving coupled with common sense
*Good communication, literacy and organisational skills
*Driving licence (occasional requirement to travel to client sites)

This is an exciting opportunity for an eager IT Support Technician to join an established and growing company located in modern offices, and working with the best equipment. Applicants must be able to work a variable shift of 8:00am to 4:30pm, 9:00am to 5:30pm or 9:30am to 6:00pm. Competitive salary up to £30,000 based on experience, plus benefits. Apply now to find out more!