Automotive Service/Parts Advisor

£17550 - £26000 per annum
07 Jul 2017
06 Aug 2017
Contract Type
Full Time
Automotive, Motor Trade Job: Automotive Service/Parts Advisor required in Cardiff.

Salary: Up to £17,550 Basic, OTE £26,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Automotive Service/Parts Advisor for Franchise Approved Commercial Vehicle Dealership - Cardiff

A not-to-miss opportunity has arisen for an experienced and professional Service/Parts Advisor for our client's brand new franchise approved commercial vehicle dealership in Cardiff.


Reporting to the Aftersales Manager and working alongside one other person, you will assist in the overall running of our client's new Service and Parts Department. You will be responsible for booking customers vehicles in for service/repairs, over-seeing vehicle repairs/servicing through the workshop including job allocation for the Vehicle Technicians, maintaining regular customer contact to update and book future work, supplying both internal and external customers with vehicle parts to meet their requirements, and receiving, sorting, and storing vehicle parts as they arrive.


The successful candidate would ideally need to be experienced in either a Service Advisor or Parts Advisor role and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office and ideally an Automotive Dealer Management System (Pinnacle preferable but not essential) would be preferential as well as someone who is confident and capable of upselling additional work and ancillary products when possible. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential.


For your hard work, our client is offering…

* Starting basic salary of £17,550 per annum pending experience.
* Uncapped on-target-earnings of £26,000 per annum made up of bonus and overtime which is paid at an enhanced rate of time and a third.
* 22 days holiday plus bank holidays.
* Full in-house and manufacturer training.
* A contributory workplace pension scheme.
* Fantastic long-term career development prospects with an industry leading brand and business.

You are required to work a 45 hour week on a shift pattern between the hours of 7:30am-6:30pm Monday to Friday (9 hour days). You are also required to work 8:30am-12:30pm Saturday however they are on a rota and are paid at the overtime rate mentioned above.

To apply please send your CV to Josh Buck quoting J71628, Service/Parts Advisor, Cardiff.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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