SAP Systems Trainer Financial Services/insurance related exp

Taylor James Resourcing
London, South East England
07 Jul 2017
06 Aug 2017
Contract Type
Full Time

A global Insurance Group based in the City seeks a systems trainer to train on a bespoke system operating off SAP. This is a new position and will be rsponsible for coordinating training and coaching for the Operations area, lead ad hoc operational projects, manage internal quality control and metrics and to support Operations. Working in an excellent environment the company seeks a person who is highly personable, with good communication skills and fit into a strong company environment. Candidate will have systems training experience within a financial services/insurance related environment, ideally SAP.

Responsibility of the role - Oversees the operational training program in order to ensure consistency of training across Operations, ensuring training and process documentation remain current and version controlled

Liaises with Division Centre and other business units to keep abreast of developments affecting the system which could impact on training and business processes

Supports the development of procedures for all new products and processes

Develops, recommends and implements improvements in order to ensure efficiency and effectiveness of processes

Maintains and develops local system user guides

Provides regular reporting to management including notable trends and issues

Responsible for a quality framework and utilising results from the framework to coach and provide reports and information to operational management.

Co-ordination and oversight of ad-hoc operational support projects

 Helps develop project plans, secures the necessary resources and provides stakeholders with regular progress updates

 Identifies and takes steps to mitigate all associated business risks

 Develop and deliver any training that may be required as a result of the projects