Mandatory Training Officer / Trainer

Jewish Care
Golders Green, London
07 Jul 2017
06 Aug 2017
Contract Type
Full Time

As a Mandatory training officer / trainer, you will be responsible for identifying training needs, producing up to date training materials and designing and delivering engaging training for various mandatory training needs, including Manual Handling whilst liaising with the Health and Safety Manager around Fire Safety.  You will have strong interpersonal skills and a demonstrable enthusiasm for learning. You will also have an existing knowledge of Manual Handling and Fire Safety in the Health and Social Care industry.

You will be a person who stays up to date with current training trends and provides creative ideas about how these can be successfully applied. Having a real understanding of what is important is critical – you will be enabling your learners to have safe working practises as well as an understanding of the implications of not following processes. You will be part of the Learning and Development team and will work collaboratively with colleagues across the organisation.

Principal accountabilities / responsibilities

  • Working collaboratively with colleagues and volunteers to understand and deliver the training needs for mandatory training across the organisation.
  • Be confident and competent to deliver Manual Handling training for staff and volunteers in the Health and Social care sector. 
  • Have a flexible and adaptable approach to training – being able to manage a busy diary and understand the needs of the organisation to get the outputs required.
  • Be able to compare industry best practises and utilise knowledge to provide the best interventions possible.
  • Evaluating the effectiveness of training and learning outcomes.
  • Be able to understand and demonstrate the importance of working with a person-centred approach and transfer that learning to your delegates.
  • Mentoring and upskilling other colleagues and Jewish Care volunteers in the subject matter, content, and course delivery techniques.
  • Raising awareness and promoting training to different groups of staff during face to face meetings, presentations and events.
  • Staying up to date with current training design and delivery trends and providing creative ideas as to how these could be successfully tailored and applied in Jewish Care.

 ·        Staying up to date with current training design and delivery trends and providing creative ideas as to how these could be successfully tailored  and applied in Jewish Care.

  • Providing excellent customer service to all staff in a way that will motivate and empower them to develop their skills and knowledge.
  • Maintaining accurate and coherent data and records using the most appropriate methods to be able to communicate with the wider organisation, along with the ability to analyse key information and make decisions based on needs.
  • Be flexible and responsive to the different training needs of staff across Jewish Care, and be sensitive and considerate in how these are addressed.


  • A relevant teaching or training qualification (Desirable)
  • A Manual Handling trainer qualification or equivalent (Desirable)


  • 2 years minimum face to face training experience of Manual Handling, preferably in the Health and Social care setting.
  • Confidence to deliver engaging training and learning sessions to a variety of delegates.
  • Experience of working with staff and volunteers at all levels.
  • Be able to deliver manual handling training to a variety of levels.
  • Experience of design, production and delivery of new training and associated materials.

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day’s annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community’s physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.
We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.
We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Best Employer for over 250 people, The Investors in People Gold standard and the Customer Service Excellence Standard.