Multilingual Contracts Executives

Platinum Travel Recruitment Ltd
£20000 - £22000/annum £20k-£22k + benefits
07 Jul 2017
06 Aug 2017
Contract Type
Full Time
We are seeking an experienced European Speaking Contracts Executives to join our clients friendly and busy team due to success and expansion. Our client is a forward thinking and dynamic tour operator that offer various travel services for travellers throughout the UK, Europe and beyond. If you are currently working for a tour operator or a hotel in reservations or reception and seeking career progression, in which you will be rewarded for your hard work, apply today!

Each day will not be the same, duties include:

• Making reservations including hotels, transport, restaurants & admissions to places of interest.
• Dealing with customer enquiries and aiming to meet their expectations.
• Offering a cutting edge customer service.
• Manage the bookings from start to finish including dealing with amendments.
• Take part in familiarisation with new destinations in order to gain information on issues and amenities in order to meet customer’s needs.
• Locating new suppliers according to the client request and market demand.
• Obtaining group rates from suppliers & negotiating and contracting the services.
• Analyse and review pricing for already contracted services.

Essential Requirements:
• Similar experience within a tour operator or hotel in reservations and/or contracts.
• Fluency in English (spoken and written) and another European and /or Eastern European language such as Polish, Hungarian, Bulgarian, Romanian, Czech, Russian, French, Spanish, Italian, German, Portuguese etc
• Ability to communicate at all levels in a multi-cultural environment.
• Exceptional customer service skills.
• Strong organisational and time management skills and be able to meet deadlines.
• Meticulous attention to detail.
• Working knowledge of Microsoft Word, Excel, Outlook and the Internet.

• Career progression
• Sociable working hours
• Lucrative salary
• Travel perks
• Opportunity to work for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work within a friendly team of travel professionals. You will not be a number – be part of the family and give your travel career a boost today