Branch Manager

Recruiter
Gap Personnel Logistics
Location
Borough of Bolton
Salary
£20000 - £21000/annum
Posted
07 Jul 2017
Closes
06 Aug 2017
Contract Type
Permanent
Hours
Full Time
BRANCH MANAGER

Reporting to: Operations Director

The Duties of a Branch Manager include:

Maximise profitability by increasing sales and controlling costs
• Monitor branch/department sales
• Liase with product managers regarding product levels and ranges
• Oversee branch orders, deliveries and stock replenishment, dealing with discrepancies as necessary
• Visual Merchandising, ensuring that stock levels are also maintained
• Ensure staffing levels in the branch are both adequate and within budget
• Agree and meet sales targets

Manage and motivate staff
• Recruit, train and develop staff as required
• Ensure that staff provide an excellent level of customer service in line with company guidelines and policy
• Ensure staff adhere to the company’s dress code and maintain a professional and appropriate image at all times
• Deal with any staffing issues in the appropriate manner, in accordance with the law and company policy, seeking advice from Human Resource when needed
• Complete staff rota

Health & Safety within the branch
• Ensure compliance of all statutory and company procedures by staff
• Ensure that all routine checks are completed and recorded as required
• Report any issues with Health & Safety to your manager

Administration
• Personnel related tasks - as required ensuring that payroll have up to date information
• Follow all company procedures relating to cash handling and ensure all tills are cashed up in accordance with company policy, that the takings are balanced and prepared for banking
• Ensure that staff hours/holidays are sent to payroll on time
• Review sales and branch accounts on a regular basis

Security
• Coordinate the security of the branch
• Ensure that all security procedures are adhered to

Ensure that the day-to-day operations run smoothly

• Deal with customer issues and complaints and issue refunds/credit notes as appropriate and within company guidelines.
• Liase and organise were necessary the security and maintenance of the building and equipment.
• Prepare, coordinate and manage the twice yearly stock take within the branch
• Prepare, coordinate and manage the twice yearly previews and other events within the branch
• Communicate to the branch management team via weekly meetings and the communications book
• Communicate company policy effectively
• Report any serious issues to the Retail Manager immediately

Any other duties one would expect from Retail Management

Full Time role working any 5 of 7 days as required including weekends and Bank Holidays

ROP: £20,000-£21,000

Branch Opening Hours: Mon – Sat 9.30am to 5.15pm, Sun 11.00am to 4pm
Working hours would be Mon – Sat 9am to 5.30pm, Sun 10.30am to 4.15pm

Holidays: 28 days

Auto-enrolment pension scheme

Staff Discount

Looking for:
• Someone with leadership experience in a retail environment.
• Must be proactive, organised, willing to learn, hands on, and a motivator
• Flexible over working hours/days
• Willing to travel – possible emergency management cover in alternative branches, to attend management meetings etc.
• Great communicator at all levels

Ideally have:
• Knowledge and experience in Microsoft office (Outlook, Excel & Word).
• Cash handling including banking and petty cash experience
• Stock ordering and merchandising experience
• Rotas and payroll experience
• Experience in dealing with staff issues.
• Recruitment, induction, probation & on-going staff training experience
• Knowledge to interpret sales reports, KPI’s etc.
• Experience of hosting team and management meetings
• Experience in stock takes
• Experience, knowledge and/or interest in our products