IT Support (Education Sector)

KM Education Recruitment Ltd
£20000 - £22000/annum
07 Jul 2017
06 Aug 2017
Contract Type
Full Time
KM Recruitment is a specialist UK wide recruiter for the Work Based Learning and Welfare to Work sectors.

Job Title: IT Support (Education Sector)

Location: Manchester Based - Must be flexible with travel if required

Salary: £20,000 - £22,000

Package includes: Excellent holiday entitlement, Business Mileage, Pension + More!

Type: Full Time, Permanent

Duties (not limited to):

- Provide IT / Helpdesk support to users via the e-Track help desk across the business, including managing user accounts for online systems, installing and configuring new equipment and conducting repairs on IT Systems in a timely manner.
- Support the business teams with the development and implementation of learning solutions including MAYTAS / e-Track and virtual learning courses.
- Provide training and support across the business with changes to online systems and applications for new implemented systems or updated existing systems for both learning platforms and administrative applications.
- Conduct planned maintenance and updates across the business systems.
- Produce and maintain regular reports on IT systems / Asset Management.

Essential Criteria:

- Excellent understanding of educational software / systems - MAYTAS and e-Track.
- Must have a minimum of 3 years solid experience of working within an IT Support role.
- Experience of working with Windows Server 2003 and Windows XP (or above)
- Excellent communication Skills (written and verbal)
- Ability to plan your time effectively.
- Ability to work on own initiative.
- Full, clean driving licence and own vehicle.
- (if required) Due to the nature of the role you must flexible with working outside of the normal 9-5 working hours.

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities