Service Advisor

Recruiter
Audi
Location
Stockton-on-Tees
Salary
£17000/annum
Posted
07 Jul 2017
Closes
06 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Service Advisor

Teesside Audi

Ref. req95

Contract Type: Permanent

There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.

About the role

As a growing business we are now looking for a talented person to join us as a Service Advisor. This is a fast paced and busy role where you'll take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the up keep of their vehicle.

Our aftersales service team really are at the heart of ensuring our world class service is delivered so it's crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time.

About you

You will be someone who has excellent communication skills and can demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner. Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. This is the perfect opportunity for someone who loves working as part of a friendly team, is truly focused on delivering an exceptional customer experience and has the ability to turn any challenging situations into positive experiences.

Why us...?

In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.

As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received