Pensions Administrator

Brook Street UK
£20000 - £25000/annum
07 Jul 2017
06 Aug 2017
Contract Type
Full Time
Brook Street (UK) Limited is delighted to be recruiting a Pensions Administrator for our prestigious Belfast client.
The client is a well known and respected company located in South Belfast.

The candidate hired will be required to work as part of the team to deliver a high quality administration service within agreed timescales and to take responsibility for client service activities

* Actively manage and act as the main point of contact for own schemes
* Provide cover for fellow colleagues and team manager when necessary
* Ensure that all agreed service levels are met
* Create, record and update client data
* Produce appropriate output to ensure client records are accurately maintained
* Review the status of client business and provide regular updates on progress of cases
* Inform manager of all complaints and issues arising
* Review and maintain client pages for own schemes
* Adhere to all company processes and procedures
* Support and develop fellow team members through feedback and coaching to improve accuracy, productivity and overall competence
* Provide effective technical support both externally & internally and take ownership of certain client queries and problems
* Demonstrate effective project management skills ensuring projects are actively progressed to achieve agreed targets
* Develop & maintain knowledge of all legislative changes, company policies and procedures
* Assist with identification and provision of training for new and existing team members & provide refresher training when required
* Suggest/contribute fully to process improvements

The ideal candidate for this role will have previous experience working on defined benefit schemes and have a background in an insurance role / working knowledge of pensions.

Essential Qualifications

* At least 3 years` administration experience in Defined Benefit Schemes
* Degree qualified
* Working towards or have achieved relevant PMI and/or CII qualifications

Salary will be £20,000 to £25,000k depending on experience

Please send CV via the apply link