Dutch Speaking Customer Care Consultant

Recruiter
HR GO Recruitment
Location
Dunstable
Salary
£18000/annum
Posted
07 Jul 2017
Closes
06 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Dutch Speaking Customer Care Consultant required in Luton, Bedfordshire (salary £18000 per annum) dependent on experience. Our client offers great benefits, which includes pension scheme, free eye care and support provisions, and excellent professional development.

Our client is a Global leader in business solutions. As part of their growth plans for this year, are now looking to recruit a Dutch speaking Customer Care Consultant to join a successful friendly team.

Your responsibilities as a Customer Care Consultant will be:

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Handling Native language (Dutch) Customer contact, responding to inbound and outbound calls, as well as written correspondence
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Delivering excellent customer service by problem solving and reacting to customer situations in a professional and timely manner
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Working in a target driven environment towards tight deadlines, and demonstrate a positive attitude at all times
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Able to understand and display brand knowledge in order to resolve customer queries efficiently

As a successful Customer Care Consultant you will be:

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Experienced in a Customer Service role
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Native Dutch speaker, as well as effectively communicate in English (verbal and written)
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Passionate about interacting with customers, with the ability to understand their needs and can portray a positive image to customers at all times
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Able to establish an excellent rapport with customers in order to gain their loyalty
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Using Microsoft Office applications to update clients and customer information.
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Determined, self motivated and have the desire to succeed

In return, the Customer Care Consultant will be working within a relaxed and fun environment, joining a team that believes in work-hard, play-hard approach. You will have the opportunity to participate in team building activities and networking