Dutch Speaking Customer Care Consultant

HR GO Recruitment
07 Jul 2017
06 Aug 2017
Contract Type
Full Time
Dutch Speaking Customer Care Consultant required in Luton, Bedfordshire (salary £18000 per annum) dependent on experience. Our client offers great benefits, which includes pension scheme, free eye care and support provisions, and excellent professional development.

Our client is a Global leader in business solutions. As part of their growth plans for this year, are now looking to recruit a Dutch speaking Customer Care Consultant to join a successful friendly team.

Your responsibilities as a Customer Care Consultant will be:


Handling Native language (Dutch) Customer contact, responding to inbound and outbound calls, as well as written correspondence

Delivering excellent customer service by problem solving and reacting to customer situations in a professional and timely manner

Working in a target driven environment towards tight deadlines, and demonstrate a positive attitude at all times

Able to understand and display brand knowledge in order to resolve customer queries efficiently

As a successful Customer Care Consultant you will be:


Experienced in a Customer Service role

Native Dutch speaker, as well as effectively communicate in English (verbal and written)

Passionate about interacting with customers, with the ability to understand their needs and can portray a positive image to customers at all times

Able to establish an excellent rapport with customers in order to gain their loyalty

Using Microsoft Office applications to update clients and customer information.

Determined, self motivated and have the desire to succeed

In return, the Customer Care Consultant will be working within a relaxed and fun environment, joining a team that believes in work-hard, play-hard approach. You will have the opportunity to participate in team building activities and networking