Account Manager - London

Recruiter
Australasian Recruitment Company
Location
Richmond, Surrey
Salary
22000.0000
Posted
07 Jul 2017
Closes
05 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Our client an online community message and ad platform is looking for an Account Manger to join the professional services vertical team on a permanent basis. You will manage and assist a busy sales floor and be responsible for maintaining client relationships, account administration and reporting and stakeholder management to ensure that things are dealt with in a timely and efficient manager, whilst maximising usage and opportunity across key clients and new business.

Responsibilities:

  • Planning and orchestrating key accounts
  • Focusing on the large and most complex accounts ensuring maximum usage and opportunity
  • Managing stakeholder relationships and communication across various teams including; sales, technical, sales support, business analysts, finance, customer service and legal
  • Overseeing the delivery and management of the client services team , consisting of two employees, including the client services associate and the client services executive
  • Ensuring regular one-to-one follow-ups are taken with team members
  • Acting as product advocate to increase usage and identify new opportunities with existing clients
  • Providing support to the recruitment vertical including administration, compliance, finance, and troubleshooting
  • Attending key-client meetings to discuss advertising campaigns and needs
  • Driving business solutions and advertising strategies both internally and externally
  • Responsible for sales and finance queries for clients and sales personnel
  • Troubleshooting within the CRM system and client consoles
  • Event planning including; sales incentives, team building, Christmas and summer parties and client functions

Key Requirements:

  • Excellent verbal and written communication skills
  • Two-to-three years' experience working with online advertising and recruitment and advertising and client services
  • Exceptional attention to detail
  • Excellent time management skills and the ability to prioritise workload
  • Reviewing and reporting on sales performance, client satisfaction and ensuring the client sales strategy delivers on business requirements
  • Relentless attention to customer service and satisfaction of client requirements
  • Developing partnerships, long-term relationships and maintaining contact over time
  • Excellent problem solving skills

If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted.