Vehicle Damage Assessor

Pertemps Newcastle Commercial
£25000 - £30000/annum Plus Bonus
07 Jul 2017
05 Aug 2017
Contract Type
Full Time
Our prestigious client who has sites throughout the North East are currently looking to recruit for a Vehicle Damage Assessor due to growth.

The Role:

- To inspect damaged vehicles and assess the full extent of the damage sustained, assess the cost of repair and time scales

- To identify the correct prescribed repair method

- To prepare computerised and manual estimates and to accurately record these, maintaining up-to-date records of all estimates

- To obtain from insurance companies authority to proceed with repair to a vehicle and to confirm the cost of the repair

- To communicate effectively with customers, engineers and technicians to ensure understanding of correct vehicle repair methodology

- To ensure that any amendment to repair work is authorised by the insurance company

Once authorisation has been gained, to liaise with the body shop personnel and make sure that they understand fully the prescribed repair method Crucial to the clientd success is their people. Their teams are up-skilled, reaccredited and developed constantly to deliver an exceptional customer experience from start to finish. They make sure all team members are experts in their fields, unlocking their full potential through career development and continue to lead their peers in the automotive industry.

You will demonstrate:

- Enthusiasm

- Strong organisational skills

- Flexible work attitude

- Problem solving within the role

- Handle all vehicles with due care and attention ensuring that customer care/satisfaction is maintained at all times

- Awareness of and adhere to all the housekeeping and health and safety regulations You will ideally have:

- Customer Service and administration experience

- ATA qualification or be a time served technician

- NVQ Level 1, 2 & 3