1st Line Support

Rullion Resource
£18000 - £19500/annum
06 Jul 2017
05 Aug 2017
Contract Type
Full Time
1st Line IT Support
Manchester City Centre
Upto £19,500
Monday - Friday 08.00am - 18.00pm

Working on behalf of an Outsourcing company you will be providing 1st Line support to all business users.

Job role:

* Diagnosing and resolving technical issues
* Undertaking small- to medium-sized, IT projects as instructed by the IT manager
* Providing desktop and device Support
* Supporting and maintaining MS Server/Desktops and MS Exchange
* Creating and tracking ids and applying policies
* Installing systems and devices from box to desk which would including moving, unboxing and installation and configuration
* Maintaining hardware inventory
* Installing authorized software on laptops and desktops
* Ensuring security and upgrades are applied to desktops and laptops and kept up to date
* Antivirus installation on all desktops and laptops
* Fault finding of laptops, desktops and phones
* Completing internal user moves including phones
* Patching and tagging of Network and phones
* Installing authorized software to systems
* Ensuring system patches and upgrades are applied

Desired Experience

* Windows 7 - An excellent knowledge of and troubleshooting skills in Windows 7 are required including installing, configuring, imaging and local computer policies.
* Windows 10 - Good knowledge of and troubleshooting skills in Windows 10 are required including installing, configuring, imaging and local computer policies.
* A good knowledge of MS office including an excellent knowledge of MS Outlook, including mailbox setup, mailbox sharing, setting up of rules.
* Hardware- Skills in troubleshooting desktop and Laptop Hardware issues and replacing faulty components are required.
* Windows Server/MS Exchange- Good knowledge of Windows Server and MS Exchange server.
* Administration Knowledge of Citrix and wireless

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names