3rd Line IT Engineer

TXM Technology
£25000 - £30000/annum Up to £30,000
06 Jul 2017
05 Aug 2017
Contract Type
Full Time
An award winning and one of the fastest growing hants based companies are looking to recruit a 3rd Line IT Engineer to join their busy service desk, with professional training on offer.

The 3rd Line IT Engineer will be working in a very ambitious company, who recently moved into a new, open planned cool office (Google esq), which has been a real statement of intent regarding their growth.

As a 3rd Line IT Engineer you will have the following responsibilities:

• 3rd line server support and diagnosis.
• Take ownership of server tickets and work to agreed SLA.
• Provide escalation support to 1st and 2nd line tickets.
• Coach and mentor juniors.
• Ensure documentation is up to date and compliant to ITIL standards.
• Oversee daily server checks.

The successful 3rd Line IT Engineer will have exposure to the following technologies, as well as a willingness to learn:

• Server 08, 12 and 16 ideally.
• Active Directory and Group Policies.
• Hyper-V mainly, with VMware and Citrix being a desirable.
• Office365 and Powershell is a big plus, but not essential.
• Any Networking experience is a plus also. (Draytek and Watchguard).

Click apply today and don’t delay if you’re a 3rd Line IT Engineer