3rd Line IT Engineer

Recruiter
TXM Technology
Location
Fareham
Salary
£25000 - £30000/annum Up to £30,000
Posted
06 Jul 2017
Closes
05 Aug 2017
Contract Type
Permanent
Hours
Full Time
An award winning and one of the fastest growing hants based companies are looking to recruit a 3rd Line IT Engineer to join their busy service desk, with professional training on offer.

The 3rd Line IT Engineer will be working in a very ambitious company, who recently moved into a new, open planned cool office (Google esq), which has been a real statement of intent regarding their growth.

As a 3rd Line IT Engineer you will have the following responsibilities:

• 3rd line server support and diagnosis.
• Take ownership of server tickets and work to agreed SLA.
• Provide escalation support to 1st and 2nd line tickets.
• Coach and mentor juniors.
• Ensure documentation is up to date and compliant to ITIL standards.
• Oversee daily server checks.

The successful 3rd Line IT Engineer will have exposure to the following technologies, as well as a willingness to learn:

• Server 08, 12 and 16 ideally.
• Active Directory and Group Policies.
• Hyper-V mainly, with VMware and Citrix being a desirable.
• Office365 and Powershell is a big plus, but not essential.
• Any Networking experience is a plus also. (Draytek and Watchguard).

Click apply today and don’t delay if you’re a 3rd Line IT Engineer