Patch Management Consultant

Frank Recruitment Group
£40000 - £45000/annum
06 Jul 2017
05 Aug 2017
Contract Type
Full Time
Essential Skills:
Good knowledge of Windows Servers, Active Directory, Email Platforms, Anti-Virus Systems, Networking, Networking protocols & Networking Security, ESXi and VCentre.
Extensive knowledge in IP networks and multi-platform server environments.
Experience with the patching and mitigating of vulnerabilities.
Infrastructure best practice.
Understanding of ITIL.

Principal Duties, Responsibilities & Accountabilities:
Responsibilities will include:
To support and monitor existing infrastructure, perform preventative maintenance work, backup and perform other regular support activities to ensure effectiveness and to provide cover on such tasks when required.
Work with the Infrastructure team and internal departments to develop an efficient patching Strategy.
Management of vulnerability testing solutions.
To identify, manage and mitigate critical/high/medium vulnerabilities.
Educating staff on good and secure working practices.
To plan, manage and implement patches/upgrades into the existing infrastructure.
Protocol and Cipher analysis.
To respond to 2nd / 3rd line Help Desk calls planned 3rd line work requests. To manage such items through to resolution or escalate them to the Infrastructure Manager.

IT Patch Manager
To liaise with external suppliers and support agencies for the ongoing support and maintenance of relevant hardware, networks and software.
To ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Provide specialist knowledge and participate in change management.
Manage the Turner & Townsend's infrastructure assets.
To assist in designing and documenting infrastructure processes, procedures and standards and to maintain or prepare system and software documentation as directed.
To perform activities in a productive, timely and effective manner.
To maintain appropriate records of time spent, actions taken and current status to facilitate management, future problem resolution and to keep users informed of progress.
To ensure that technology is used, managed and supported in accordance with Turner & Townsend standards, policies and procedures.
To work alongside colleagues within the IT Department on support, development and projects as directed.
Establish working guidelines and document processes for the design and management of the networked applications across the business.
On-call status after hours and weekends.
Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities)
To support and monitor the Turner & Townsend's internal networks and links to regional offices, other sites or the Internet, and to ensure they are configured and working correctly.
Management of the company's wired and wireless networks including problem resolution and handling change requests.
Regularly checking logs and servers to ensure they are properly patched and dealing with any issues.
Testing and rolling out updates to software with a particular emphasis on security updates.
Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested.

Core Technical Experience:
Experienced IT professional with at least three years hands-on experience working in an Enterprise providing hands-on/remote and telephone support role.
Knowledge of IP network switches, wireless networks, routing protocols and VoIP.
Exposure to server set-up to include Windows Server 2008 & 2012 Remote Desktop Services, Active Directory in a corporate environment over several implementations.

Nigel Frank International is acting as an Employment Agency in relation to this vacancy