Senior Care & Support Worker

Metropolitan Housing Trust
Southend-on-Sea, Essex
06 Jul 2017
04 Aug 2017
Public Sector
Contract Type
Full Time

Full time -37.5 Hrs per week + sleep-ins

Metropolitan are a team of more than 1,300 colleagues working to provide affordable housing, care and support and community regeneration services.

About the job:
To provide care and support services to adults with learning disabilities. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being.

Main accountabilities:
-Work with customers to develop, review and update of care and support plans and risk assessments in line with policy.
-Deliver care and support in line with care and support plans and risk assessments.
-Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals.
-Provide support and practical assistance to customers around benefits, budgeting, paying bills and accessing appropriate services, including some housing management.
-Provide social and emotional support to customers in line with policies & procedures and best practice.
-Promote self advocacy and act as the customers` advocate where appropriate.
-Be aware of customers` wellbeing, safety and state of health, reporting any concerns.
-To provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to enhance their quality of life and independence.
-Ensure all necessary records are accurate and up to date.

About you:
-Experience of providing care and support to vulnerable people (voluntary experience also qualifies)
-Understanding of the needs of vulnerable people
-Knowledge of health & safety issues relating to care and support of vulnerable people
-Ability to work flexibly to meet customer and service requirements across a geographical area
-Availability for working unsocial hours, weekends and public holidays on a rota basis
-On-call service and sleep ins where appropriate
-Ability to work using own initiative and as a member of a team
-Level 3 Diploma in Health and Social Care related subject area or equivalent, or a willingness to undertake Diploma training
-Knowledge and understanding of relevant legislation

What Metropolitan can offer you:
Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Childcare Vouchers, Health and Wellbeing Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days annual leave plus bank holidays, with the ability to buy and sell up to 5 days! Along with all this we are about to launch our Metro Academy which will ensure that your career is developed for years to come!