Admin and Customer Service Opportunities

Asure Recruit
Chelmsford, Essex
06 Jul 2017
04 Aug 2017
Contract Type
Full Time
Trainee Claims Handler
Salary: £16,500 rising to £17,500 after passing training
Hours: Monday to Friday, 9 to 5
Central Chelmsford

Are you looking for an office administration and customer service based role with room for professional development and growth?

Are you an excellent communicator who is interested in forging a career in Insurance?

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition, and are in The Times Top 100 Companies to work for. They are now looking to recruit a Trainee Specialist Accidental Damage Claims Handler to join their dynamic and forward thinking team in central Chelmsford.

Responsibilities and Overview 

Your role as Claims Handler will be to look after your customer. They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs. You will be there to update and look after each customer and see them through the whole process with an empathetic ear and friendly manner.

·Process New Repair & Total Loss Claims in accordance with claims philosophy
·Provide support to the Team Leader by ensuring delivery of own performance against agreed objectives, KPI's and SLA's
·Liaise with suppliers to ensure delivery of customer service
·To match unreferenced post to relevant claims
·Additional administration duties as required

Key Skills:

Excellent customer service and communications skills
Strong literacy and numeracy skills
Demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Willingness to develop self and new skills

What's on Offer?

A starting salary of £16,500 rising to £17,500 after passing training, plus an excellent benefits package.

This is a fantastic role based in an award winning company so if you feel you have the right skills, drive and enthusiasm, please apply today or callfor more information.