National Account Manager
National Account Manager
Come and join the number one food service company in the country….
With a turnover of over £2.6bn, My client is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs
What skills and qualities do we look for in our NAM's?
A National Account Manager who is able to demonstrate and has proven experience of growing and retaining an existing customer base through effective partnerships.
An individual who is able to build strong relationships with all stakeholders both internally and externally
The ability to manage complex customer contracts and fully understand the Capital and Equipment market
An individual with proven experience of delivering excellent value added service, and in driving through and identify new opportunities to expand our proposition within our existing customer base.
An individual who has creative flare and a real passion for food and the food service industry.
If you feel you can deliver on all of the above then this position for you!
The Role National Account Manager
This exciting new opportunity is to work on a portfolio of key national accounts within a fast paced and growing Catering Equipment Sector
You will need to have extensive experience in a sales environment and be able to demonstrate a track record of success handling a portfolio of key or national accounts.
Key Accountabilities & Responsibilities National Account Manager
To develop relationships with all relevant stakeholders within our customers business, to ensure a full understanding of their market place, competitors, their goals and priorities.
Develop and maintain a Joint Business Plan with all customers to establish common goals highlighting the value that My client can bring and ensuring actions are achieved through monthly reviews.
To act as a facilitator internally by bringing together a matrix team of specialist from across the organisation to maintain and develop our proposition with our customers. (Including Sector Marketing Managers, Development Chefs, Category Specialist and Procurement)
Own the customer contract ensuring its requirements are fulfilled and the account is maintained as agreed through the Sales Operations team
Owning and managing customer negotiations on all commercial matters from pricing to cost of serve.
Work closely with the Service Delivery Managers to ensure major issues are resolved and to embed improvements across the customers estates
Lead on all communication to customers on our Business Transformation Programmes including activity such as Multi Temperature conversion, e-commerce enhancements
Knowledge, Skills, Experience National Account Manager
Essential for National Account Manager
Experience of account management
Strong commercial acumen
Personal integrity and gravitas
Strong relationship builder
Strong Influencing skills
Strong communication skills
Enthusiastic with a can do attitude
Knowledge of Catering Equipment market.