Hotel Receptionist

The Bryson Hotel
London, South East England
19 Jun 2017
19 Jul 2017
Contract Type
Full Time

Hotel Receptionist

Location: Clerkenwell Road EC1R 5DJ, London

Salary: £16,000per annum

Hotel Receptionists work on a rota basis with the following shifts:

  • Early - 7am to 3.30pm
  • Late - 3pm to 11.30pm
  • Night - 11pm to 7.30am

The Bryson Hotel is a Brand New 43 bedrooms Hotel Boutique located in the heart of Farringdon, Central London. We are now looking for a Front Desk Receptionist to join us.

As a receptionist on our front desk, you play the most important role in the hotel. You create the first impression when a guest arrives – and you’re the final memory they take with them when they leave. We are looking for a strong and motivated person, someone who has worked in a similar role within the hospitality or travel and tourism industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

As a Hotel Receptionist, your main role will be to:

  • Greet, check in and check out our guests
  • Reply to emails and reviews
  • Have a dynamic approach in this role in order to add ideas and make things happen
  • Proactively work with OTA’s and extranets
  • Manage our incoming telephone calls, emails and post
  • Check in/out guests
  • Invoice guests, Companies and Travel Agencies

The Requirements of the Hotel Receptionist are:

  • Previous Hotel Receptionist or Front of House Customer Service experience
  • Responsible for self-appearance meeting the Company standards
  • Excellent interpersonal and communication skilled with a high standard of both, verbal and written English
  • Enthusiastic in delivering excellent customer service
  • Be an excellent team player
  • Enthusiastic, positive and motivated to continually develop services levels
  • Organised, able to multitask and show initiative.

Hotel Receptionist Benefits:

  • 28 days holiday  
  • Uniform provided

If you have a genuine desire to look after customers, provide a first-class level of service efficiently,and have a natural enthusiasm for life in hotels, then The Bryson’s Receptionist role is right for you.