Customer Assistant - Guildford
Give our customers the VIP treatment
Virgin Money is on a journey to make banking better. Like all Virgin companies, Virgin Money was launched to give customers a better deal. In today’s busy world our customers tell us that’s why they choose to deal with Virgin rather than anyone else.
Our customers love the personalised and special service they receive from us, and when they step into one of our brilliant stores you’ll be the first person they see. By giving them an incredible experience, you’ll help make our customers love us. We’ll make sure you’ve got all the tools you need to deliver that wow factor.
We’re looking for sociable people who can quickly make an impact - so face-to-face customer service experience is a requirement. You’ll be equally at ease assisting a customer with a banking transaction as you are at promoting one of our brilliant products. Whether you’re discussing a quote or hosting in a community event in one of our meeting rooms, you’ll meet every customer and have a brilliant conversation the minute they walk through the door.
You’ll be confident working in a regulated fast paced, ever-changing and fun environment, where no two days are the same; our working patterns are Monday to Friday and will include working circa 26 Saturdays per year.
On our journey to make things better, we never stop looking at how every bit of banking works, including how we reward our people. Our package rewards excellence, protects health and wellbeing and is always fair and competitive.
Think you’ve got the wow factor to delight our customers?
Our aim is to nurture a skilled, diverse and committed workforce where every individual - regardless of background - can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success.
Salary: £16,500 - £22,500 pro rata per annum plus amazing benefits
Hours: 22 hours per week to include 26 Saturdays per year (four hours)
If you want to be part of our journey all you need to do is click on 'Apply’ below.
Please note, all successful applicants will be subject to a satisfactory credit and criminal records check as part of our recruitment process