Care Standards Compliance Officer

Extra Care
Coventry, West Midlands
19 Jun 2017
19 Jul 2017
Public Sector
Contract Type
Full Time

Role: Care Standards Compliance Officer

Salary: £29,713 per annum

We are currently recruiting a Care Standards Compliance Officer/Care Quality Officer based at our Head Office in Coventry. This role will provide advice and guidance to the Operations Management team to maintain and develop service quality and best practice. The role will also identify gaps and provide solutions for the appropriate Head of Service in relation to compliance with external regulation bodies and internal policies and procedures.

The Care Standards Compliance Officer role will be to assess compliance with Care Quality Commission (CQC), Homes and Communities Agency (HCA) and Environmental Health standards and regulations. You will identify gaps across a variety of areas within the business and report them to Head of Service/Customer Services Manager, whilst working to find solutions to achieve and meet compliance in the best possible way.

To be considered for this role, you must have operational knowledge gained from working at a supervisory level in social care and/or housing.  You will be qualified to at least NVQ level 3 (or equivalent) in health and social care or housing.  A QCF Diploma Level 5 in Leadership for Health and Social Care (England) or equivalent is preferable.

You must be able to influence staff at all levels whilst understanding equality and diversity issues related to the service provision

You’ll need experience of Word, Excel and Outlook, as well as excellent customer services skills, strong attention to detail, and the ability to work under pressure.

This role will involve travel and occasional overnight stays.

The ExtraCare Charitable Trust enables older people to enjoy a healthier, happier and more independent future by integrating their homes, care and lifestyle. Founded in 1988, ExtraCare is a registered charity based in Coventry. It operates 3,848 homes within 14 retirement villages and 17 smaller housing schemes. Each village or scheme has 5 to 18 social, health and leisure facilities that are accessible to more than 4,400 residents 3,000 volunteers and local people representing all age groups living in surrounding communities. ExtraCare’s 60 Charity Shops help fund care and well-being services for older people living in its villages and schemes.