Support Worker

Langley House Trust
Coventry, West Midlands
19 Jun 2017
19 Jul 2017
Public Sector
Contract Type
Full Time

Langley House Trust has an opportunity for a Support Worker to join our team based in Coventry on a full time basis for a fixed term contract of 6 months covering Maternity leave. Working hours will be a minimum of 40 hours per week (some of which will be unsocial). The post includes some travel and overnight stops can be expected. We are offering the successful candidate a competitive salary of£20,037per annum.

Langley House Trust is an innovative Christian charity that provides specialist housing, programmes and support services in the community for offenders seeking to live crime-free lives. Since 1958 we have earned an enviable reputation for reducing reoffending with proven results. Regardless of a person’s history, our passion is to change every life for the better, working with people of all faiths and none.

Langley House Trust is a national Christian charity specialising in providing at-risk marginalised groups (including those leaving prison) with accommodation, support and rehabilitation in a supportive Christian environment.

As our Support Worker you will assist in the delivery of a stable and effective programme by the efficient delivery of the day-to-day service; within set budgets and to the agreed levels of quality as defined within the Langley House Trust Business Plan, Quality Assurance Strategy and Key Performance Indicators and in particular to support Service Clients to achieve the aims laid out in their Care/Support Plan.

Responsibilities of our Support Worker include:

- Key work and support service clients generally within your project, and to act as the Key Worker to designated service clients

- Take an active role in the assessment and management of risk including the operation of physical and situational security measures to control the level of risk posed to the public, staff and other service clients

- Regularly fully utilise the Trust ‘Service Client File’ with designated service clients to ensure that they are supported and empowered to achieve appropriate outcomes.

- Provide support and guidance to Support Workers to assist them in the safe delivery of the service, and to support them and Key Workers in spending sufficient time with service clients to help them achieve the aims of their support/care plan

- Ensure that all medication within the project is managed in line with Trust policy and procedures.

- Ensure that service clients are able to participate as fully as possible in the life of the project.

- Manage regular service client meetings and facilitate the Service Client Inclusion and Training representatives so that they are equipped to reflect the views of other service clients at meetings.

- Provide other staff and service clients with relevant advice, support and training.

- Promote and support service client involvement, manage complaints and seek resolutions.

- Supervise and monitor the behaviour of service clients and to ensure that service clients comply with any statutory order, tenancy or house rules and to report deviations to your line manager.

- Take an active part in team meetings, ensuring that the team is fully briefed in relation to risk factors, changes in service client behaviour and de-briefed following any incident.

- Assist in the management of the referral process within the project to achieve agreed occupancy levels

- Ensure that both prospective and former residents are supported through visits and/or correspondence.

To become our Support Worker you must have the following skills, experience and attributes:

- Commitment to work for, and obtain, a qualification deemed relevant to the post, e.g. QCF in Community Justice or similar

- Good standard of literacy & numeracy skills

- Familiar with word-processing, email and allied computer skills

- Be able to work in a challenging and demanding environment

- Able to deal discretely with delicate matters

- Proven ability to work as part of a team

- Reliable and able to manage own workload

- Flexible attitude to rapid changes in task

- Able to work unsocial hours including nights, weekends and public holidays

- As part of induction it is mandatory that you successfully complete the Common Induction Standards (CIS) within the first 2 weeks of employment.

- You must be a resident of the European Union and be eligible to work in the UK.

If you are in harmony with the Christian ethos of our organisation and wish to join our team as our Support Worker please click ‘Apply’ now!

Closing date: 16th July 2017

We reserve the right to close earlier if we receive sufficient applicants. No Agencies or C.V’s

Please note that a satisfactory DBS check is required for all appointments within the Trust and that job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.