IT Support Technician

Rubicon People
Gillingham, Dorset
19 Jun 2017
19 Jul 2017
Contract Type
Full Time

IT Support Technician, North Dorset, Up to £25,000

A luxury Health & Beauty brand based in North Dorset is seeking an IT Support Technician to join their team. As the IT Support Technician, you will be responsible for responding to service tickets and providing up to 2nd line support to end users, resolving various technical issues relating to both hardware and software.

Key responsibilities include;

- Provide excellent customer service by being the first point of contact for all IT support issues

- Troubleshoot hardware and software issues

- Install Microsoft software and 3rd party applications

- Provide user administration support across multiple systems

- Liaising with the external IT Helpdesk

- Setting up of all associated IT equipment

As the ideal IT Support Technician, you will have experience of;

- Working in an end-user desktop support role

- Windows 7, 8, 10, XP and Vista

- Windows server 2003, 2008 and 2012

- Remote desktop and handheld smartphones/ tablets support

- Active Directory and Exchange

- TCP/IP, DND and DHCP would be advantageous

For the opportunity to join this professional and award winning company please call Ellie at Rubicon on or send your CV to today.

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