Ticketing Agent

Recruiter
IKB
Location
West London, London
Salary
22000.0000
Posted
19 Jun 2017
Closes
19 Jul 2017
Contract Type
Permanent
Hours
Full Time

Ticketing agent - Required for Travel agent with an office based in central London. We are looking for an experienced galileo ticketer and will pay between £22,000 to £26,000 + benefits for this postion

Ticketing agents duties
-Run daily ticket deadline report from GDS
-Issue tickets using Galileo
-Revalidate tickets/Reissue tickets where necessary (E.g Time changes/Upgrades etc)
-Log all ticket numbers (includes refunds/Mco/Acm/Adm) into res system & amend costs where necessary
-Check all itineraries for cost saving opportunities to clients and recognise mark up opportunities.
-Process refunds via Gal system & where necessary by writing to the airline
-Check BSP website for ADM/ACM & any Iata/BSP notices
-Twice monthly:-Reconcile BSP report
-Request Group rates when requested by travel consultants
-Deal with all Airline rates and advise marketing/ sales and commercial manager on special offers

Ticketing agents skills required
-Ticketing experience is a must using galileo
-BSP knowledge
-Revalidate and reissuing experience
-Experience of checking itineraries for mark up opportunities