Digital Account Manager

Shape Media
Central London
£25000 - £30000/annum up to £30,000 + benefits
19 Jun 2017
19 Jul 2017
Contract Type
Full Time
This is a fantastic and rare chance for a hard working, confident, and dedicated digital marketing candidate to join one of the leaders in the performance marketing space - working across some of their leading clients, this really is a great chance if you are looking to move into a position of responsibility and gain valuable experience with exposure to big name brands.

Key responsibilities will include:

*Manage and optimise assigned accounts to fulfil the needs of the customer. *Implement and advise on affiliate marketing concepts to optimise assigned accounts.
*Communicate regularly with assigned accounts to satisfy needs of the customer.
*Manage affiliate relationships necessary for the successfully management of assigned programs.
*Assess the needs of the client and use the resources available to meet these needs wherever possible.
*Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary
*Effective use of company systems to manage assigned programs. Work with support team to integrate programs successfully.
*Train merchants in the operation of affiliate programs in preparation for launch support handovers.
*Work independently to produce all necessary account management documentation and reporting.
*Produce regular and bespoke reports on assigned programs.
*Provide support to senior team members in the management of larger brand clients when necessary.
*Attend appropriate client and networking events to enhance client relationship development.

Required Experience and Qualifications:

*Relevant client facing account management experience in a digital marketing function
*Proven track record of successful client and team relationship building, including strong networking skills.
*Possess strong and professional communication (both verbal and written) and an ability to exchange information with others clearly and concisely.
*Good understanding of the affiliate marketing industry, including an understanding of different affiliate types and how they operate and how Affiliate Marketing fits within the context of the wider online marketing mix.
*An understanding of the advantages and disadvantages of the CPA/CPL model compared to other models such as CPC or CPM.
*Good standard of academic achievement (A-Level or Degree).
*Academic or professional background in Marketing.
*Proven track record of successful client and team relationship building, including strong networking skills.
*Excellent computer literacy including advanced proficiency in MS Word, Outlook and Excel.

What's on offer?

Competitive basic salary linked to experience and competencies
25 days annual leave
Free travel insurance
Subsidised gym membership
A supportive and fun work environment
Access to training and development
Plus a host of other attractive perks and benefits
Interested? Please apply immediately to Shape Media