Hotel Manager - £25k - Near Great Yarmouth

Select Appointments
Great Yarmouth, Norfolk
19 Jun 2017
19 Jul 2017
Contract Type
Full Time

At Select Norwich we are currently recruiting on behalf of our client for a Hotel Manager. The client is a very well established estate within the Norfolk area.

The Role

  • Supervise work at all levels (Front of house, kitchen staff, Housekeeping, etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operation for the hotel
  • Manage budgets / expenses, use financial information to monitor sales and profits and report on weekly KPI's
  • Work with the General Manager of hospitality and the Estate Director to implement an intuitive and efficient marketing strategy to promote the hotel's rooms and food and beverage offerings
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, general day to day running of the hotel
  • Collaborate with external parties such as suppliers, booking agents such as and other parts of the estate
  • Inspect facilities regularly and enforce strict compliance with health and safety standards / fire risk assessments

Experience and Skills required

  • Proven experience as Hotel Manager or as an operations Manager
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage - Knowledge of Rezlynx an advantage
  • Excellent customer service skills as well as a business mind-set
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail

Personal Characteristics

  • Honesty is key to being a part of the successful team at the estate
  • Team player
  • Ambitious and driven
  • Passionate about food & beverage being locally sources

Salary and Benefits

  • Fantastic starting salary from£25,000 pa pus tips
  • Excellent training and development opportunities

To apply for this position, please submit your CV via this website. For further information please contact Charlie Papworth on at our Norwich office.