Restaurant Team Leader
Purpose of the role: To support the Venue Manager in the day-to-day running of the restaurants. This is a fantastic career opportunity to work within a friendly and supportive team.
Key elements of the role:
Food Safety and Health & Safety:
Takes responsibility for the day to day management of the Food Safety policy and the Health & Safety policy
Demonstrates empathy with guests to enhancing the guests' experience
Utilizes feedback and qualitative measures to identify strengths and opportunities to develop the guest experience.
Be present for during peak operating times where possible. You will be asked to work split shifts in this role
Ensure the venue is fit for purpose at all times by adhering to opening/closing checks,
Ensure the venue cleaning program is monitored and shortfalls in standards are actioned in line with the Bourne Leisure Food Policy.
When leading shift, have the ability and knowledge to understand needs in terms of allergies and intolerances.
Monitor team grooming standards in line with company policy.
Monitor and develop individual team member performance through effective use of coaching, through active follow up to induction, and other planned cultural and development training completed.
Set examples to the team by 'Leading from the Front' and ensuring exceptional service is delivered at all times.
Deliver on-the-job coaching sessions for team members in the venue.
Motivate team to achieve resort, department, venue and individual goals.
Assist the venue management team to take corrective action to ensure all poor performance is reviewed, investigated and appropriate actions taken to ensure a satisfactory solution is achieved.
An excellent communicator who will use the value chain to develop cohesive working relationships to problem solve and to develop new initiatives.
This role is advertised by USP Recruitment Services who operate as an employment business. Due to the high volume of response we are not able to reply to each application but thank you for your interest in this role. Should you not hear from us within five working days it is likely on this occasion your application has not been successful.