Job Coach - information, advice, and guidance specialists

learndirect Ltd
St Helens, St. Helens
£22000/annum To £22,000 plus benefits
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
Inspiring people to realise their potential

Job Coach

St Helens

12 month fixed term contract - urgent requirement please apply ASAP!

To £22,000 plus benefits

learndirect is the UK’s largest provider of skills, training and employment services. We’ve helped over 4 million people gain the skills they need for work, whether qualifications in everyday subjects like mathematics, English and IT, vocational qualifications and apprenticeships, or higher-level professional qualifications. We’re one of the leading employment services providers, changing the lives of job seekers across the country by helping them get into work.

What will the role involve?

In this role you will be working with unemployed individuals, helping them to assess their options, devise tailored training programmes, and bring them into the job market. Utilising your experience and knowledge, you will offer expert and targeted advice, guidance and direction to your caseload of customers.

Some of the main accountabilities will include:

• Managing your caseload of pre-work customers and ensuring that they secure sustainable employment via targeted training and vocational qualification programmes.
• Keep customers engaged and empowered in order to enable them to secure sustainable employment by carefully planning activity to meet their individual needs.
• Motivate customers by setting realistic and achievable targets around job search and their development of employability skills.
• Carry out regular assessments of customers to enable tailored support to be offered.
• Manage and review your caseload, planning future pipelines of activity to ensure service provision is fully utilised.
• Signpost customers to other appropriate provisions and external agencies
• Achieve agreed individual and team targets in relation to starts, attendance, retention, appropriate and timely achievement, client progression and sustained job outcomes.
• Match customers to suitable employment and progression opportunities and encourage them to fully engage in the attainment of sustainable employment.
• Deliver tailored delivery programmes to groups of customers to help them progress.
• Manage job search group sessions and CV workshops based around employer demand
• Liaise with referral bodies and other departments to assist in monitoring and processing of customer details and information.
• Attend and assist in out of office hours marketing events as appropriate.
• Promote a positive image of the Company and all of the services it delivers and comply with our PREVENT duty.

What skills, experience, and qualifications are we looking for?

To succeed in this role you’ll need experience working in a coaching, information, advice and guidance capacity, supported by relevant qualifications. You’ll also have to demonstrate your abilities in running creative workshops, particularly those around job search, employability skills, career development and confidence building.

What’s in it for you?

We pride ourselves in the career training and development our colleagues receive, and we continuously strive to improve our ways of working. Everyone at learndirect plays a really important part in achieving our goals, so we think we can offer truly unique opportunities.

All colleagues enjoy a flexible benefits package that can be shaped according to individual needs. This includes holiday entitlement that starts at 25 days per year plus bank holidays (with the option of buying additional leave), pension and health care plans, childcare voucher and season ticket loan schemes; and a variety of other lifestyle discounts.

learndirect welcomes applications from all sectors of the community. We are committed to diversity, recruiting to reflect the communities we serve, and our PREVENT duty