Used Car Administrator

Inchcape Retail
£20000 - £23000/annum
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016

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Used Car Administrator – VW Swindon

The Role

As a Used Car Administrator your role is key as you work behind the scenes supporting the Price Researcher / Digital Analyst Team. A Used Car Administrator prepares all relevant documentation and assists the Used Car Manager as required. A Used Car Administrator is able to thrive under pressure, have a professional manner and be a team player. Our Used Car Administrator are meticulous with detail, have a proven ability to operate to deadlines and deal with conflicting priorities in an effective manner.

Role Requirements

To be a success in this role, you will have

Good customer service skills
Self motivation and highly organised
Excellent communication skills, verbal and written
Previous experience in an administrator role
Computer literacy exel, word, powerpoint
Able to work under pressure in a fast pace environment

Your Responsibilities

You will document & administer requested Used Car Department information, ordering and processing Used Car Director Requests
Have an understanding of navigating around websites
Learn & understand how the group price & administer used cars
Deal effectively with customers and subcontractors requests
Ensuring that all information is received in time & where required distributed the requested reciprocates
Liaising with the brand regarding vehicle specification and stock profiling
Weekly reporting to the UCD and Inchcape
Deal with all calls in a friendly, efficient and professional manner
Administer correspondence for the UCM Team.
Make appointments for the UCM development team when required.
Collate/Record observations for dealer visits, (including mystery shops ).
To assist with pricing when required.
Maintain an accurate filing system for UCD
Administer and audit dealer websites & DMS.
Monitoring of vehicle photo quality and reporting any discrepancies.
Manage UCD dairy ensuring any hotel booking or admin requirements are up to date.


Sales Administrators will receive a competitive salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years
Company pension scheme
Life assurance
Childcare voucher scheme
Discount gym membership
Vehicle purchase discount
Employee Advantage - retail discounts with over 3000 retailers
Cycle to work scheme

The Company

As one of the leading franchised automotive retailer groups in the UK, partnering with many of the world’s best brands including, Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Toyota, Lexus, MINI, Porsche and Volkswagen, we are passionate about ensuring our customers are always put first every day, everywhere.

We aim to deliver an incredible customer experience at every one of our retail centres and to support this, all of our businesses have professional ‘specialists, who are trained in manufacturer standards and requirements and also the ‘Inchcape way of doing business’.

Inchcape UK forms part of Inchcape plc, the leading global premium automotive group, operating in 26 emerging and developed markets. For over 170 years Inchcape has embodied its values and these help us to operate with integrity in everything we do and with a deep respect for others. Inchcape’s pioneering spirit and customer-centric ethos forms the base of our culture, powers our business and allows us to contribute responsibly as well as sustainably to society.

Do YOU want to work for one of the Top 10 Best Big Companies? As a member of the Inchcape family you will be a key part of a successful and hugely diverse global automotive team. Our UK operation has over 100 Retail Centres representing the world’s most exciting automotive brands.

If you would like to join one of our teams, click on the apply button now