Income Manager / Debt Prevention / Rents / Rent Arrears

Recruiter
Networx
Location
Redhill, Surrey
Salary
£38000 - £43500/annum
Posted
18 Jun 2017
Closes
18 Jul 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Income Manager / Debt Prevention / Rents / Rent Arrears
Redhill, Surrey
Full Time
Permanent
£38,000 - £43,500

Our client owns and manages just under 6000 homes. As a successful social business, they put the wellbeing of their local communities at the centre of what they do and are fully committed to excellence in delivery and customer service.

They are currently seeking an Income Manager to join their team, based at their head office in Redhill, Surrey. This crucial role will lead and manage a team of seven, developing a payment culture with customers and proactively managing rent accounts to collect debt and prevent arrears. You will deliver excellent rent arrears performance, year on year improvements in rent collection and improve processes and services.

As well as core service delivery, you will deliver projects to meet key objectives within our client’s strategic plan, taking a lead role on projects associated with income and debt management, welfare reform, value for money and efficiency. You will also set, monitor and manage agreed budgets.

The successful candidate will have relevant experience, ideally with some line management experience and will have an excellent knowledge of arrears management and welfare reform, including future proposed changes to the welfare benefits system. You will be customer focused with experience of project management along with being a strong communicator who has impact and authority and can work effectively with colleagues and partners at all levels.

Our client is seeking a proactive and dynamic individual who has a hands on approach to problem solving. You will lead by example and be an excellent manager, enabling you to get the best out of your team. You will be clear about objectives, delivering a strong performance management culture and celebrating successes when they are achieved.

If you are able to translate ideas into action and take ownership of projects and service development, and if you have a clear vision and the skills needed to bring this vision to life then we'd love to hear from you.

The closing date for this role is 30 June 2017.
Interviews will be held 10 & 11 July 2017